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Pharmazoon's avatar
Pharmazoon
Rising Newcomer
23 days ago

How the hell to contact ea support again?

"Waiting on player" What the **bleep** im supposed to do now? I click resume case and it brings me nothing except other articles. I was messaging live chat but now i cannot do it nor can i send any email. I wasted 20 dollars on ea pass pro and i didnt get the fc points. tf im supposed to do and how to talk to this stupid support service.

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi Pharmazoon​, 

    Sorry to hear the EA Help site's acting up for you. It might just need some troubleshooting. Could you try the following steps please: 

    • If you are on mobile, switch to PC to submit the ticket or vice versa
    • Clear the browsers cache and cookies, fully close all browser windows, and then try again
    • Test it off of a different search engine (so if you're on Google Chrome, try Firefox to see if you can submit a ticket that way)
    • It's no harm trying a clean boot to see if you see the same issue after either:  https://help.ea.com/en-in/help/faq/how-to-clean-boot-your-pc/

     

    - EA_Lanna

  • Pharmazoon's avatar
    Pharmazoon
    Rising Newcomer
    22 days ago

    Okay i managed to find a way myself, but how long will it take to compensate me and give me the rewards i should get and spent 20 dollars on? In FC 25 there are things that are time limited and i better get my rewards before time runs out of certain things like evolutions.

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