Forum Discussion

meganissocool's avatar
meganissocool
Newcomer
3 months ago

It won’t let me play online!

I brought fifa 25 yesterday (22nd April) I have Xbox unlimited, my internet is connected to my Xbox and is working but I cannot play with my friends on fifa? I have signed in to my EA account and it ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Hi there. When are you getting this error? Also, try power cycling your equipment with these steps:

  1. Unplug your modem/router for 2 minutes
  2. Hard restart your console by holding down the power button until it turns off
  3. Power it all up and try playing again

Let me know if this helps or not. Thanks!

  • abdaaaaaallah's avatar
    abdaaaaaallah
    Seasoned Novice
    3 months ago

    tried this and still no use I am having the same exact issue

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 months ago

      What platform are you playing on? Also, are you using a wired or wireless connection?

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