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Nounours92000's avatar
Nounours92000
New Novice
2 months ago

Language change

I cannot change the language of my game. The EA App stays in English despite selecting French. I have cleared cache, reinstalled the app, and reinstalled the game. Please Help

10 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Are you setting language in the game or on the app itself?

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Have you tried reinstalling the game with the EA app language set to French to see what happens?

    Darko

  • Nounours92000's avatar
    Nounours92000
    New Novice
    2 months ago

    Before I was in French mode but that changed and I have an Asus Rog Ally

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    What device language have you set on the device?

    Darko

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    31 days ago

    Hi Nounours92000​,

    thanks for reporting! There are a few others who mentioned the same problem not being able to change the EA app language, and we are looking into it in this thread.

    I see you are playing on an Asus Rog Ally. Could you please share your EA app Error Report ID here with us or in the other thread? You can find instructions on how to use the EA app Error Reporter in our EA Help article. Thank you!

  • Premièrement, installez ea app sur un ordinateur puis connectez vous, sélectionnez la langue souhaitée dans les paramètres. Gardez le compte connecté sur votre pc. Ensuite, installez ea app sur votre rog ally et connectez vous avec le même compte que sur votre pc. Normalement la langue sera changée automatiquement par rapport aux paramètres de votre pc. 

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