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Thanks.
So I played some rivals yesterday, secured the rewards with all my players, traceable and untradeable. Then I logged out, went on to the web app to complete some sbcs and then I saw my team rating to be 77 and 10 chem… went in and found this…
someone pls help I know I haven’t sent em into an sbc or sold em cause my coin balance is the same. It’s irritating because I’ve spent money on points not too long ago and it’s all gone
First sorry for my english...
Today i log in ultimate team on PS5 i used to have 510k coins and i saw i have 44k plus some of my cards disappeared... i contact to support they told me they will escalete the case to respected game team after 5 minutes i log in again and from 44k coins now i have 5k and more of my cards disappeared. WHAT IS GOING ON?
My guess would be that your account has been accessed by a third party. I'd certainly suggest that you change your account password immediately while EA looks into the matter.
i did it before they leave me whit 5k... im not shure is third party.
Same thing has happened to me twice now told them about it the first time and they just said I spent them myself on players I bought about 4 days before the coins disappeared got no help at all
I lost all my tradeable players just 4 days ago i tried contatting EA and did live chat with some customer but they didn't give me any answers so pls if yall have some answers on how i can get my players back pls reply thank you
Community Manager
