Forum Discussion

10 months ago

Solved

Ongoing Issues with Refund Request and Account Ban

Hello everyone, I’m facing a frustrating situation with EA regarding a refund for EA SPORTS FC™ 25 - FC Points 18500. I requested a refund under my legal right of withdrawal, but EA insists that my ...

EA_Darko
10 months ago
If you have a ban on your account @Ducky167 you can appeal with our TOS team here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Darko

RadioShaqs

Hero

10 months ago

@Ducky167 Who did you buy the points from? Was it ea Sony or Microsoft. If it wasn’t ea try to contact Sony or Microsoft for the refund. I am not sure they give refunds on points though.