That using a VPN works for you wwtutttu would mean that your issue is network or ISP based.
The first thing to do is to go through the steps here: https://help.ea.com/en/help/faq/problems-playing-online/
Darko
Using a VPN always adds some delay because your data has to take a longer path. It’s like taking a roundabout route instead of going straight no matter how fast your Wi-Fi or ISP is, the extra distance means more time on the road.
On top of that, VPN traffic often goes through additional servers that can be busy or overloaded, which adds even more lag. Plus, VPN provider’s infrastructure might not be as optimized as ISP’s direct connection, so overall speeds and response times tend to be worse with a VPN than without.
Because of this, usual ISP connection will almost always be faster and more direct than a VPN route.
Community ManagerNot going to reply further all3l33 as you are taking the original posters issue and trying to find some gotcha that does not exist.
The OP's issue is network or ISP based, there is nothing more to be said around it.
Using a VPN can help certain users who are having issues as it does the OP here and a good VPN does not mean a slower connection or longer time for response.
Darko
Just to clarify... my previous comment wasn’t a question, so there was no need for a reply in the first place. It was a general technical explanation on how VPN routing can impact performance. But if you want to be the last one to reply, so be it. :)
Btw, I get that tech stuff can be confusing, but it really seems like there’s a gap in understanding the technical details here. That makes the support less clear and not as helpful as it could be.
At the end of the day, most players already feel how rough the gameplay experience is and saying everything’s fine or treating in this case VPNs like a magic fix doesn’t really help anyone...
