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maltsfut's avatar
maltsfut
11 months ago

Pre order content missing and transfer market access

I am missing my preorder content and rewards. I preordered EA FC 25 before the deadline to get the additional rewards, this includes the FC points, the evolutions and most importantly the origin her...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
11 months ago

@maltsfut 

Check the following link for info on securing access to your account: 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

See this post for info on pre-order content: 

https://answers.ea.com/t5/Technical-Issues/Missing-preorder-ultimate-edition-hero-pack/m-p/14055870#M777

Check the following page for info on Transfer Market access: 

https://help.ea.com/tr/help/ea-sports-fc/transfer-market-web-and-companion-apps/?isIhi=true&p=fc-25

Thanks.

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