Forum Discussion

Rising Newcomer

4 months ago

Problem entering ultimate team

I can’t enter ultimate team on ps4 suddenly and it keeps saying to me they will send a verification code when i choose send it tells me you have done many attempts try again later it’s been like that...

feedback

EA_Aljo

Community Manager

4 months ago

We'll keep an eye out for issues with the servers. In the meantime, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

Khockey32

New Novice

4 months ago

EA_AljoI’ve been having the same issue on Xbox since yesterday as well.

Khockey32
New Novice
4 months ago
- EA_Aljo
  Community Manager
  4 months ago
  Thanks. Disconnects and lag are very common on wireless connections. As a test, can you move close enough to use a wire to see if that resolves this?
  - DANKSTA21
    Seasoned Novice
    4 months ago
    No thats not the problem as the guy above me is using wired connection and my internet wifi is extremely reliable its 100% not on my end