Re: Customer service

They are ignoring it though. There have been numerous comments, tags etc since they said it’s sorted and they haven’t said a word. There have been posts about it moved to the same post and yet they still don’t say anything. 

zero communication when they are moving the posts (which means they see them) and not commenting, it’s literally the definition of ignoring 

They may have updated him in Dutch but English one has been ignored every day for three weeks! There’s a guy who daily messages and has been ignored totally for it 

Last ea comment on English one says issue fixed, hence the frustration of three weeks being ignored. Like I said one guy messages daily asking for update and is ignored!

Saying we fixed it and then ignoring people saying actually you haven’t, and then ignoring people constantly isn’t a proper answer. 

they said do xyz and we give you abc, I did my part, they haven’t. They may have given up trying, in which case they should say. Either way it’s unacceptable. It’s plainly pathetic that they are all too cowardly to step forward and admit to yet another thing  is wrong with this garbage game and the garbage studio ruining it.

i could do a data subject access request and get all the data they hold on me, which would include players packed, sbcs done etc (friend did it last year so I know) and yet they can’t see it for themselves? They can send any pack to anyone at any time, fact they potentially won’t shows they just do not care about customers 

I have even been banned for this.

They flatout refuse to look at it cause they fixed it.

No they havent. I dont have any packs.

But saying you dont see the players in my fc 24 team is sick.

I start up fc 24 and see them rught away at cam and on the bench.

But i did not finish them????

To bad i couldnt  see the finished objective. Ss they remove them when the time is finished.

But @EA_Darko how can this issue be resolved as there are clearly players missing rewards???

Get to work for once and do something

Hey all, we're going to lock this thread now as soon many of the posts have had to be removed and actioned for breaking the rules and for becoming something of a dumping ground for unrelated issues and calling out CMs. 

You can find out User Rules and Guidelines here: https://answers.ea.com/t5/help/faqpage/faq-category-id/faq-user-guidelines

Darko