Forum Discussion
121 Replies
Sane here i recieved a code for playstation 4 where i am on the xbox series x/s. Hopefully it can be resolved
- djsixfoot1 year agoRising Rookie
Yeah same here I got PS5 when I play on the Xbox series s.
- 0987dannyboy09871 year agoNewcomer
Sane here they have sent me a ps5 code when I only play it on xbox series s 🤬
- HimalayaTiger1 year agoRising Novice
I didn't exactly have the same problem but I did get the wrong generation in my code even though I only play the PS5 version of FC 24 and in my preferences it's set to PS5. hope you all the best though considering you can't even play yours because you got the wrong platform.
Same here I received the PS4 version while I only play on PS5
- stephenmc641 year agoNew Vanguard
The development and community managers are aware of this issue. They are working on a solution. We just need to be patient. In the mean time make sure that you have your preferred console ticked (make sure its only one).
Hello please where do you tick your preferred console
I got Nintendo Switch code for EA FC 25 Closed Beta when I play on Xbox Series S
- ElectronicSounds1 year agoNew Novice@dangerousjoe123 Same here mate got ps5 code when I play on Xbox series s
I hope so
- Seedatfamily1 year agoNew Novice
Same it’s a joke the ps4 once absolute * too
Hi, I have the same problem but in reverse. I'm currently playing on ps5 but I have an xbox code. If you want, write to me on Instagram and we will find out to exchange them. I'm kirilglavchev on Instagram- @dangerousjoe123 Yeah I did to
same here i got a switch code not working and wrong platform
- EA_LeonSK1 year ago
EA SPORTS FC™ Team
Hey all,
We want to clarify the situation since we're seeing many complaints from players who received the code related to a different platform or who can't access the Beta.
When you signed up for the Beta, you had to put a preference on the console; this is explained in our EA Help Article: What is a Closed Beta.
Unfortunately, we can't help you to get another code for a different platform. If you got instead the code for the correct platform but it is not working, follow the same article above for help.Also, we want to remind you that this Beta is only accessible in the NA and UK regions. Please keep in mind that certain platforms, like the PlayStation region, lock content; if your EA account region is set to a country different from your actual location, your code will not work as it is tied to a different region.You can check the region settings for your EA account here.
- ElectronicSounds1 year agoNew Novice
I did I put Xbox series s/x on email preferences and was sent a PlayStation code
- @EA_LeonSK I’ve definitely put PS5 as my preferred console but received a PS4 code instead
- exiled45671 year agoNew Rookie
Why can't you guys be a decent company for once and admit your mistakes people don't have xbox and pc selected yet you still blame the people who play your game
- UKJuve131 year agoSeasoned Newcomer
so you think all these people put in the wrong platform when they signed up for the beta. Wow!
why this didn’t happen last year. its definitely ea mistake. Anyway nothing new, EA missed up.
- EccentricMeat1 year agoRising Rookie
I made sure to ONLY select my preferred console (PS5) during that signup process. My EA account clearly shows the PS5 as my only preferred platform. I still received a beta code for the wrong console. Unfortunately this issue is not being caused by an error on our end, it is an error in EA's system and that error should be resolved so we can access the beta and provide feedback to the version we intended to buy.
- lcfc_max171 year agoRising Rookie
No you are wrong I have had my preffered platform as ps5 nothing else for 2 years yet I recieved a ps4 code
- @EA_LeonSK A friend of mine who has the beta has the option to download both the ps5 and the ps4 version though, why do I only have the ps4 version? Should I not have both when I play on ps5??
Hi there
I checked my platform for EA FC 24 to make sure I got the Ps5 version , doubled checked my platform again and still showing PS5 but yet I got the ps4 beta for EA fC 25 can you please sort this out for me?
Your wrong though I got a ps5 beta code
- Danpaka11 year agoSeasoned Novice@EA_LeonSK Hey, the help platform doesn't work btw. Just keeps saying the codes are invalid even when they're not...