Forum Discussion

Re: Missing hero pack and coins fc25

What can I do to get the hero pack I'm missing, I bought the game the 19. this month and have yet to receive it, when I tried asking EA advisors they say they can't don anything and to contact the seller. I bought the game through the EA app on PC.

1 Reply

EA_QueenBee
Community Manager
8 months ago
Hey @TheMetalMusician,

Again, the hero pack was an early preorder incentive that ended on August 21st 4pm UTC. If you preorderd on the 19th of September, then you won't get the hero player.