Stuck on loading screen FC25 in white letters with a black background

now I’m just stuck on the first screen where it says FC25 in green letters. I can’t even access the game. What a massive waste of money

Thank you for the reply, Dale. I’ve done a few hard resets and regular resets to the console. I’ve also deleted the game once and re-downloaded it. Any other ideas or suggestions? Thank you

Same problem with the game in my PC. I downloaded  EAFC 25 from  my steam account but every time I open the game it stucks on the background screen no menu is showing what to do now?

I already repair and reinstall ea anticheat.

Uninstall and re downloaded 5 times no results

thanks in advance