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0stvzx2r8yza's avatar
0stvzx2r8yza
Newcomer
2 months ago

technical problem

Hi, I can’t access Ultimate Team on FC 25 (PS5).  

The error says: “There was a problem connecting to the Football Ultimate Team servers.”  

I tried: hotspot, LAN, DNS change, deleted saved data.  

My EA account is linked to PSN.  

Please check if there’s a restriction or issue on my account.  

PSN ID: alkdoa1122

Thanks.

playstation

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey 0stvzx2r8yza​,

    I have a few questions, if that's ok:

    • Are you having issues in any other modes, or just Ultimate Team?
    • How long have you had this issue, roughly?
    • Could you try following the steps in this article to see if that solves the issue, and if that doesn't work, could you try a reinstall of the game? It's amazing how often that can solve technical issues like this.

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