The game crashes for a long time
Hello everyone. Please help me with this problem.
I purchased the game on December 26 on the Steam platform. For 3 weeks there were no problems in the game. Everything worked stably without any errors.
After the update on January 16, FIFA 25 began to crash the desktop without a single error after 3-5 minutes of being in the game, regardless of the game mode or settings. The problem persists to this day. The updates that came out did not solve my problem. I will say in advance that I am not the only person who has encountered this problem. This situation still occurs to this day for many players.
My PC fully complies with all the system characteristics of the game (i5-12400f, gigabyte 3070ti, 32 GB of RAM)
And so, how I tried to solve the problem.
Reinstalled the game several times. Updated drivers. Reinstalled anti-cheat and ea app. Added everything to the antivirus exception list. Run as administrator. Performed a clean boot of Windows. Checked the integrity of the game (after a crash, 3 files are always missing). Linked accounts. Checked the registry for crypto software (missing). Tried changing the graphics settings in the game (which is very stupid, since the game can run on mega ultra settings). Maybe I forgot something, but I think if there are questions, I will say. Of course, absolutely nothing helped.
After each crash, there is not a single error on the screen. There is only this entry in the Windows event viewer
Unable to find a description for event ID 1 from source Application. The component that causes this event is not installed on this local computer or is damaged. Install or repair the component on the local computer.
If the event occurred on another computer, you may need to save the displayed information along with the event.
The following information was added to the event:
EAAntiCheatService
ExitType: 115 (37)
The message resource exists, but the message was not found in the message table
Since I had almost a month, I studied the information and realized that this error occurs in virtually all EA games. Here is an example https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/re-battlefield-2042-crashing-pc-windows-11/6999294#M60787 . And players do not know what to do with it.
I ask for your help and am ready to provide all the necessary information.
