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PLAYClubJ1's avatar
PLAYClubJ1
8 months ago

The game service area based on to match players

I have a Hong Kong PSN account on PS5. 1. When I play games, am I matched with local players? Or Hong Kong players? 2. What is the game service area based on to match players? Can I set it in the gam...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi @PLAYClubJ1, I'm glad I could help you. 

Regarding your questions about cross-play, you will find all the information you need here: Cross-play in EA SPORTS FC™

If you would like to, you can also turn off cross-play:

How to turn off cross-play

When you play EAS FC for the first time, cross-play is enabled by default.

Here’s how to turn it off or back on:

  1. From the Main Menu, open EA connect. Find this option on the bottom-right side of your screen.
  2. Open Social settings.
  3. Select Cross-Play, then Cross-play settings.
  4. Under Cross-play Enabled, toggle to No to turn cross-play off. To turn it back on, toggle to Yes.

You can also access this screen by going to Main Menu > Customise > Online Settings > Matchmaking Options.

To access it from Ultimate Team™, go to Main Menu > Ultimate Team > Settings > Matchmaking Settings.

You can’t enable or disable cross-play while in a match.

LuccaBruno95's avatar
LuccaBruno95
New Traveler
7 months ago

Help me please! I'm being paired to europe servers every game on seasons! The game is unplayable, ping is very high!

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago
    @LuccaBruno95 If you're being paired to a region that is far from your location, please try to set the preference to Approximate location matchmaking by going into Settings > Online Settings.
  • LuccaBruno95's avatar
    LuccaBruno95
    New Traveler
    7 months ago
    @EA_cuervo "Aproximate location matchmaking" is already on. Still, game keeps pushing me to distant servers, sometimes it takes less than 5 seconds to find a game, and still it takes me to a distant server. Been strugling with this for a long time now. Is there a way to block server that aren't close to me? That would be so much easier. I rather wait 10 minutes to join a match, than joining a high ping match. It's simply unplayable. Thanks
  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago
    @LuccaBruno95 Would you mind letting us know which region you're playing from and if you're using any VPNs?
  • LuccaBruno95's avatar
    LuccaBruno95
    New Traveler
    7 months ago
    @EA_cuervo I don't any kind of VPN. I'm currently playing from Sao Paulo, Brazil. When I playing seasons or seasons coop, I always check my last 5 oponents to see where they're from. If I'm in a brazillian server, or some nearby server such as argentina, or chile for example, ping is always good, going from 12 to 30 ping. My last experiences I had with high ping were for the most part against players from US, and some from Europe. Those matches have a 120+ ping. Those games are found almost instantly, so I doesn't seems like the game is really trying to find a better option before landing on these oponents. Was matchmaking always like that? I don't remember having that many issues on FC24.

    Thanks
  • menezesw2's avatar
    menezesw2
    Rising Novice
    6 months ago

    Same here, both on XBOX and PS5 with no VPN. EA FC 24 working fine (5ms), EA FC 25 always choosing opponents from Europe, with 120ms. Seems to be a EA FC 25 issue.

  • menezesw2's avatar
    menezesw2
    Rising Novice
    6 months ago

    Have you received any comment on this? I'm still getting the same results as before... Going back to EA FC 24 until this is fixed on EA FC 25...

  • 2xwandi's avatar
    2xwandi
    Newcomer
    4 months ago

    Im on PS4 and still playing FC24 Seasons. I’ve matched overseas people on exactly 120ms 6 times in a row now. It’s also been happening quite often ever since the game came out in 2023. The “appropriate location matchmaking” does not do its job.

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