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nubcops04's avatar
nubcops04
1 year ago

Time needed to receive my money after refund

I purchased the EA play kbership for a year then upgraded to EA Pro monthly and received an email that my money was refunded but actually received nothing. Does it take a bit of tome or something?
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 year ago

Hey @nubcops04 It can take 7–10 business days for the refund to process, depending on the payment method. 

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