Forum Discussion
1 year ago
@prashantsagar7 How was the issue resolved?
- EA_Darko1 year ago
Community Manager
All you can do @xxMrUnlucky8 is give it time.
Darko
- prashantsagar71 year agoSeasoned Newcomer
Still not resolved, have been soft banned for over 2 weeks now. Can't understand how ea functions.
- EA_Darko1 year ago
Community Manager
Are you sure that you do not have an actual ban @prashantsagar7?
No harm opening a case with our TOS team here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
- prashantsagar71 year agoSeasoned Newcomer
It's not an actual ban, it's a temporary sanction.
My transfer market finally opened yesterday and I bought one gold common player. 2 hours post that I tried to buy a player for my team and the sanction came on again.
I emailed ea about it and they said that the decision they took was correct. Not sure what I'm supposed to do now.