Transfer market Soft ban has lasted for over 72 hours
I've bought fodder without using a bot get I got soft banned, want to understand the number of cards I can buy within an hour to avoid getting soft banned in the future.
Forum Discussion
Still not resolved, have been soft banned for over 2 weeks now. Can't understand how ea functions.
EA_Darko
Community Manager
Community ManagerAre you sure that you do not have an actual ban @prashantsagar7?
No harm opening a case with our TOS team here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
It's not an actual ban, it's a temporary sanction.
My transfer market finally opened yesterday and I bought one gold common player. 2 hours post that I tried to buy a player for my team and the sanction came on again.
I emailed ea about it and they said that the decision they took was correct. Not sure what I'm supposed to do now.
- EA_Darko
Sounds like you have a ban @prashantsagar7.
Did you speak with our TOS team?
DarkoYes I did speak with them, they said that I have a temporary sanction on my account and that I should write an email and dispute the same.
I did write an email but I got the same reply everytime.
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