Trouble with appealing transfer market ban

Hi, I received a ban on accessing the trasnfer market on my Xbox Series S account 9 days ago. I believe that I was wrongfully banned and have been trying to appeal the ban since then. I have filed around 4 to 5 appeals already through the link provided to me by the customer service team, but each time, the response from EA has been something like this: 

I see that you are facing transfer market ban issue in EA SPORTS FC 25. I'll certainly help you with the best possible information to help you out with this issue.

To dispute your ban or suspension, please follow this link to create a case and send your details to the Terms of Service Team to review your case.

https://help.ea.com/help-contact-us/?product=ea-account&topic=dispute-ban-suspension

I have no idea why my appeals did not reach the terms of service team, because they were filed through this link. But I have not been able to reach anyone and have still not been unbanned from the transfer market. 

Does anyone know what I am doing wrong? Or is there any other ways that I can reach the appropriate personnel to dispute the transfer market ban? 

This is the page where I filed the disputes. I currently have 4 cases in progress but none have got back to me with any answers.