Forum Discussion

csltrr's avatar
12 months ago
Solved

Will an EA agent actually help!?

Since betas launch half of series x players get dashboarded when connecting to the ea servers, i havent once seen one person from EA reply to these things.

So annoying because this game looks decent from what ive seen.

7 Replies

  • The lack of support and clear of day ignoring the case is worrying.

    Might skip this year.

  • Hello thank you for the reply but yes, ive tried the troubleshooting steps linked before and just a minute ago before replying. I know a bunch of people having this issue too.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 months ago

    WIth a beta @csltrr you can run into issues like this.


    All we can suggest is to try the advanced troubleshooting steps that Xbox recommend.


    Darko 

  • So thats it? & if they dont work (which they dont) you guys wont take accountability of it or even try figure out a fix? I get its a beta but its disappointing. 

    Im not the only one with the issue too on xbox. Thanks @EA_Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 months ago

    As it is a beta @csltrr the help we can offer is limited.

    You may run into issues as a beta is often an older build of the game.


    Playing on Xbox myself with our issue, same on PS5 and lots of others are not seeing issues so best thing I can recommend is to continue troubleshooting using the Xbox guides.


    Darko 

About FC 25 General Discussion

Discuss the latest news and game information around EA SPORTS FC™ 25 in the community forums.7,518 PostsLatest Activity: 23 minutes ago