Forum Discussion
EA_Pulsar
Community Manager
2 years agoHey @Ignitedl A good place to start would be going through the basic steps listed in this article on our website: How to install and troubleshoot EA anticheat on your PC. Let us know how that goes.
2 years ago
Reinstalling the anticheat and performing recovery for the launcher and game did not resolve the issue.
I suspect that the Crowd strike Falcon antivirus might be the cause, but it cannot be uninstalled.
It doesn't make sense that a crash, rather than just an inability to run, is occurring due to the antivirus.
Can the anticheat be updated based on the crash dump?
The dmp file can be shared.