Forum Discussion

10 months ago

any Player who downloaded FC25 using a code is unable to play the game

Since release, any player who downloaded FC25 using a code has been unable to access the game. As of now, we’re all stuck on a trial version of the game and cannot play. This issue has been known on ...

HamDawg25

10 months ago

If any EA worker sees this, before you reply, don’t just tell us you’re aware of it. Please give us specific details as to what is being done to fix this.

finnmweiss
10 months ago
@HamDawg25 wrote:
If any EA worker sees this, before you reply, don’t just tell us you’re aware of it. Please give us specific details as to what is being done to fix this.
EA you will never get another penny out of me
- EA_Barry
  Community Manager
  10 months ago
  @finnmweiss @HamDawg25 @drich5555
  
  An EA Game Advisor should be able to help you resolve this.
  
  Click the following link to get started:
  
  https://help.ea.com/help/faq/using-ea-help/
  
  Thanks.
  - drich5555
    10 months ago
    @EA_Barry most of use have talked to EA Advisors multiple times and have been met with various answers from "it will be fixed in a couple of hours" to "this is not our issue". As much as I would like to get this resolved, the EA Game Advisors have shown they have little to no information on this issue. It is not even noted on your company Trello board of issues. I think what most of us want is just some kind of clear answer and timetable.