Forum Discussion

pharrelan's avatar
pharrelan
Rising Novice
7 days ago

Black screen freeze

when i want to launch my fc 25 it freezes and my pc got freezed also, anyone knows how to fix it?
crashing
freezing
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
7 days ago

Hey pharrelan​,

Is it freezing while it's loading the game up? Are you getting any errors at all?

Could you share a DxDiag? Hopefully that'll give me a better idea of what the problem is.

  • pharrelan's avatar
    pharrelan
    Rising Novice
    7 days ago

    yes its freezing while the game loading up

     

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      7 days ago

      Have you been able to launch the game before? Or has it always crashed on startup?

      • pharrelan's avatar
        pharrelan
        Rising Novice
        7 days ago

        yes i able to launch it before, the freezes just start happening today

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