Hey guys, i have been trying all sorts but still no go.....restart my modem, router like 3 times now. Switch off my ps5 unplug all the cables etc etc but still i cant connect.
I've attached a photo for you guys as well.
Please, can someone help me with this ??? or at least tell me what the hell is going on ? thank you
Community ManagerHey Yantz2000 Here are some steps you can try when you are not able to connect.
1) Switch your connection type. Test cable, WiFi, or even a mobile hotspot.
2) Restore Licenses.
In the main menu of your PlayStation, go to Settings > Account Management > Restore License.
3) Clear cache.
1. Turn off your console (not rest mode).
2. Wait until the power light on the front of the console stops blinking.
3. Unplug the power cable from the console.
4. Press and hold the power button several times to remove any excess power.
5. Turn on your console again.
4) Change DNS.
Go to the internet settings -> network -> set up internet connection -> Wifi/LAN (depending which you are using) -> Select custom -> choose your network (wifi) -> Leave IP Address Settings as automatic -> DHCP leave as do not specify -> DNS Settings choose manual -> and fill in primary 8.8.8.8 and 8.8.4.4 as secondary -> MTU leave as automatic -> Proxy Server leave as do not use -> Test connection.
