Re: EA robbed me of a win on champs

Hi EA Support,

I was playing a Champions match in EA FC25 and was winning 4–0 when my opponent quit. Normally, this should count as a win, but instead, I received the message:

"Connecting to Ultimate Team is not possible at the moment."

I was sent back to the main menu, and when I re-entered FUT Champions, the match was counted as a loss instead of a win.

This is really frustrating as it affects my progress unfairly. Could you please look into this and let me know if anything can be done to fix it?

I Have a video of proof too :)