After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game after each match has become boring. Urgent help is needed. the error on the screen reads: there has been a problem with your online information. Please try again.
I am still having this issue on pc. After I play one game in clubs, I click next match and I get this notification every time. The only fix I have been able to do is close app and reopen. Then I have to do this everytime I want to play clubs. For example if I want to play 5 club matches. I would have to close app and reopen 5 times. It will not keep me in the team channel.
I'm still having this issue, I just bought the game and I have to keep closing it and opening the app just to play more games. Legit a pain
Having the same problem on PC
Same the funny thing is that it is super consistant so i can play every other game aslong as i restart in between
@EA_Pulsar @EA_Barry PLEASE MAKE A FIX ASAP IM SO TIRED OF RESTARTING THE APP EVERY MATCH! I JUST BOUGHT THIS GAME
Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. PC
What is your Gamertag/PSN ID/Switch ID? elk00kie
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Everytime
Steps: How can we find the bug ourselves? After playing a league match trying to play another one again
What happens when the bug occurs? When I try getting into clubs league match, it says ‘There was a problem getting online information’ and I don’t know what to do
What should be happening instead? I should just be able to play and get into lobby each mathc rather than restarting the application every time
I'm still having this issue, im sick of closing and open the game every time we end a match......!!!
I have this issue on my PS5
I dont even care if I have to wait a bit for an in game fix, just at least update us and acknowledge that you will be fixing this issue. EA be better
I’ve been facing the same issue. Its super annoying having to restart my game every single time to play clubs with my friends. PLEASE FIX THIS EA.
