Forum Discussion

evgeny27i's avatar
evgeny27i
3 months ago

Clubs: there has been a problem with your online information. Please try again.

After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game af...
elk00kie's avatar
elk00kie
3 months ago

@EA_Pulsar @EA_Barry PLEASE MAKE A FIX ASAP IM SO TIRED OF RESTARTING THE APP EVERY MATCH! I JUST BOUGHT THIS GAME

elk00kie's avatar
elk00kie
3 months ago

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. PC
What is your Gamertag/PSN ID/Switch ID? elk00kie
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Everytime
Steps: How can we find the bug ourselves? After playing a league match trying to play another one again
What happens when the bug occurs? When I try getting into clubs league match, it says ‘There was a problem getting online information’ and I don’t know what to do
What should be happening instead? I should just be able to play and get into lobby each mathc rather than restarting the application every time

@EA_Barry  @EA_Pulsar 

  • elk00kie's avatar
    elk00kie
    3 months ago

    I dont even care if I have to wait a bit for an in game fix, just at least update us and acknowledge that you will be fixing this issue. EA be better

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