Forum Discussion

evgeny27i's avatar
evgeny27i
9 months ago

Clubs: there has been a problem with your online information. Please try again.

After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game af...
Santeezy602's avatar
Santeezy602
New Rookie
6 months ago
  • Gamertag / PSN ID / Username: Sants.602 
  • Platform: Steam
  • Name of your Internet Service Provider (ISP):Quantum Fiber (CenturyLink Fiber)
  • Summary of Issue: When I finish a match of clubs I get an error message that says "There was a problem getting your online information. Please Try Again.
  • When does the error occur: After Every Single Match 
  • Potential Repro Steps: Play one Game of Clubs or Rush.
  • Recent Timestamp (Date, Time, Timezone): 1/23/25 11:38 AZ TIME But it happens every time not sure if this matters. 
    • Especially within UT, Timestamps are vital and it's important they are recent (no older than 48 hours if possible)
  • Video example (if possible):
Santeezy602's avatar
Santeezy602
New Rookie
6 months ago

Username is actually Sants.602 I guess. Steam is confusing as heck.

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