Forum Discussion

9 months ago

Clubs: there has been a problem with your online information. Please try again.

After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game af...

Santeezy602

New Rookie

6 months ago

Gamertag / PSN ID / Username: Sants.602
Platform: Steam
Name of your Internet Service Provider (ISP):Quantum Fiber (CenturyLink Fiber)
Summary of Issue: When I finish a match of clubs I get an error message that says "There was a problem getting your online information. Please Try Again.
When does the error occur: After Every Single Match
Potential Repro Steps: Play one Game of Clubs or Rush.
Recent Timestamp (Date, Time, Timezone): 1/23/25 11:38 AZ TIME But it happens every time not sure if this matters.
- Especially within UT, Timestamps are vital and it's important they are recent (no older than 48 hours if possible)
Video example (if possible):