Forum Discussion

evgeny27i's avatar
2 years ago

Clubs: there has been a problem with your online information. Please try again.

After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game after each match has become boring. Urgent help is needed. the error on the screen reads: there has been a problem with your online information. Please try again.

74 Replies

  • Port forwarding fixed my problem, its weird because I didn't have any issues on FC24, what a joke...

  • bb7oglunbjdr's avatar
    bb7oglunbjdr
    Seasoned Newcomer
    11 months ago

    Facing the same annoying issue every single day at every single match !!!!!

    Product: EA SPORTS FC 25
    Platform:PlayStation 5 digital
    Please specify your platform model. PS5 digital
    What is your Gamertag/PSN ID/Switch ID? Aminovski007
    Which mode has this happened in? Clubs
    Which part of the mode? Club league match
    How often does the bug occur? Everytime
    Steps: How can we find the bug ourselves? After playing a league match trying to play another one again
    What happens when the bug occurs? When I try getting into clubs league match, it says ‘There was a problem getting online information’ and I don’t know what to do
    What should be happening instead? I should just be able to play and get into lobby each mathc rather than restarting the application every time… please fixe this bug asap… 

     

  • pLaxton_5's avatar
    pLaxton_5
    Seasoned Newcomer
    8 months ago

    It's truly disgusting for EA to be aware of this bug yet after half a year they still haven't fixed it. I have 10 players waiting on me to restart my game after every clubs match. Shameful company. Fix it!

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