Forum Discussion
7 Replies
- EA_Pulsar1 year ago
Community Manager
Hey, @sergvidal90, Are any other game modes affected by this issue? Can I please confirm the platform you play on?
Have you already tried to reset any of your game settings to see if that helps?
- @EA_Pulsar I have the exact same problem, deleted the settings file in appdata, deleted squads from ea app, did all the conection troubleshooting, install re install anti cheat nothing seems to work
- EA_Pulsar1 year ago
Community Manager
Can you also delete the Personal Settings 1 just after launching the game and set a new settings profile?
See if deleting any other corrupted files will resolve this issue for you: How to delete corrupt files in EA SPORTS FC™
@EA_Pulsar Thanks for the reply but it does not work, this started happening after the new update its the most frustrating thing ever it takes at maximum a few minutes to kick me out sometimes a few seconds.
- EA_Pulsar1 year ago
Community Manager
Can you test the game using a different network to see if that will allow you to connect? Make sure to add the game and the EA app to the exceptions list in your antivirus and firewall, as those could block something after installing the update. Link Close background applications to run the EA app
- @EA_Pulsar Using a vpn seems to solve the issue seems to be an issue with ea servers and my isp after the update i guess any chance it will solve itself?
- EA_Pulsar1 year ago
Community Manager
There are no confirmed issues with the servers, so your network may be restricted in some way. Check with your ISP to see if there are any firewall settings that they can change or that you can change in your router settings.