Hello,
each time I'm trying to play the game using my controller, the game crashes, i have changed the controller i have erased the game and downloaded it again, i have change a lot of things on my pc yet the same issue is there, i ready to change the platform but i need a solution!
Community ManagerHey albk5hl1rnwj What's the model of the controller you are using? Have you tried to remove it from the device manager and then reconnect?
i have tried another controller, ps5 and ps4, i have removed it yes from the device manager yet its crashing without giving any error, that happens in career mode and FUT i haven't tried in any other mode except for those and normal kickoff yet normal kickoff works fine
Community ManagerHave you also tried to delete the existing settings profile, in case any of the files got corrupted? Those could stay on PC even if you uninstalled the game.
Try making a copy and deleting the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder so it can be changed from the View dropdown.) You may also need to delete the Personal Settings 1 profile when you launch the game.
I have searched with that file location its not available on the D or C, also i have done that before, i have reseted my PC as like a new one deleted the profile and made a new one still same thing, once i enter the match the game crashs without any error, i need a solution please.
EA_Pulsar Any update?
