controller fc 25
Hello!
I am new to FC 25 and bought it from Steam a few days ago.
There has been nothing but trouble trying to fix an issue with my controller and countless hours has been spent on this!
All in all my controller is working fine in the game BUT when entering the game mode "Rivals" something is going on!
On my first day of owning the game I was casually browsing around in the game and setting everything up and opening packs with player cards.
On my second day of owning the game I played some squad battles where everything was working fine.
On my third day of owning the game I need to complete some objectives and had to enter the game mode "rivals" and play 10 matches in this mode. To my big surprise my controller wasn't working in this game mode! It was working fine in all other areas of the game but in "rivals" the controller was simply not registered and I had only the option to play with keyboard and mouse. Then when exiting "rivals" mode and going back to squad battles and play in this mode, everything was working fine again!
I did some digging on this forum and found multiple solutions and workarounds which I applied and then all of the sudden, still on the third day of me owning the game, I was able to play the game mode "Rivals" with my controller which made me super happy! I did notice that the game was showing as I was playing with keyboard and mouse although I was actually palying with the controller!
On the fourth day of owning the game and without having any settings changed since the game was last played the previous day, the controller again didn't work in the game mode "Rivals".
How is this even possible? Nothing has been changed, nothing has been unplugged, everything is the same as it was 12 hours ago when the game was last played on the exact same computer and with the controller!
What is going on here? Is this a game glitch? I have paid full price for the game and expect it to work as advised and as expected from a game like this....
I mean the game is pretty much useless if it can't be played with a controller!?
I have already tried to contact Steam Support which is where I bought the game from but they don't care and only refer me to EA as EA is the developer and seller of the game.... I even tried to claim a full refund from Steam since the game they sold me is not working but they refuse with no further explanation provided.
So now I am stuck with this crappy game which I can't play, in a deadzone between the seller and the developer.
I wanted to try to buy the game from EA directly as I suspect the controller issues has to do with Steam itself, but since I can't get a refund from Steam I have no money to buy the game from EA.
Dear EA, please advise what is going on here and how I as a consumer can either get a copy of a working game that I've paid for or get a full refund since the game is bugged and not working as intended? As I mentioned above, Steam is no help at all, they don't care and only forward to EA as game developer.
Please advise how to solve this madder!