Yes, I did. No fix from it.
When I have this issue, it does not work regardless using my fiber conecction or a hotspot. This is the only game I have this issue with.
Community ManagerCan you run that Connection Quality Report again? I'd like to see if you get the same results still.
Same results all over again, same game behaviour.
I would just like to get a refund since it is impossible to play this and seems like there is no solution from EAs side to this.
Community ManagerUnfortunately, I don't have anything else to suggest. This appears to be an issue with your equipment/ISP. We'll keep monitoring for any issues though.
You'll need to contact the retailer the game was purchased from to see if a refund is possible.
Thanks for your support.
Just a comment, I highly doubt this is an issue with my equipment/ISP since I am not the only one having this issue (based on what I see on this thread, and given that I have tried connecting my PS5 to different networks), and this is the only game I have trouble with.
