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harunavsar's avatar
harunavsar
Seasoned Newcomer
2 days ago

EA FC 25 CRASHES RIGHT AFTER THE SPLASH SCREEN.

Hello everyone,
After buying and downloading the game, I experienced one of the hardest crashing problems of my life. 
Basically, I run the game on Steam or EA App (tried both)  and splash screen appears I wait for anti cheat to be ready. When the is starting it crashes without any error report and turns back to the EA App. 
Trust me I tried every single thing on forums. Only thing I didn't try is resetting the system. 
Can anyone help me?
MY PC:
Asus Rog Strix Rx570 
Intel i7-9700 cpu
16GB 3200mhz ram

anticheat
crashing
launching

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    harunavsar 

    Check the following steps:

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements: 

    Minimum
    OS - Windows 10 - 64-Bit (Latest Update).
    Processor(AMD) - AMD Ryzen 5 1600
    Processor(Intel) - Intel Core i5 6600k
    Memory - 8GB
    Graphics Card(AMD) - RX 570
    Graphics Card(Nvidia) - GTX 1050 Ti
    Direct X - 12
    Online Connection Requirements - 512kbps
    Hard Drive Space - 100 GB

    Thanks.

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