Forum Discussion

Bojler621's avatar
8 months ago

EA FC25 error after launch

Hello!

I can't play the game for almost a month because after every start I can't get past the part shown in the attached picture and without any error message it freezes here and doesn't load even after 4 hours of waiting.

I have tried all the solutions suggested by AI but it does not work, I have reinstalled the game, the computer but it does not work.

I would be very happy if someone could help me with this.

10 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago
    @Bojler621 Hi there. Please also try deleting the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder so it can be changed from the View dropdown.). In case the old one has ben damaged somehow.
  • ClaudyBevine's avatar
    ClaudyBevine
    New Novice
    8 months ago

    man i tried everything please i want help i spent 5hours ingame waiting for the game to load nothing work 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Can you please share your Dxdiag report with us? This will help us determine some other steps you could try. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    When you switch to window frame mode with Alt+Enter, can you launch the game? 

  • Same Issue but i was able to get to this screen by switching between windowed and Fullscreen but everything is just not loading but working if i click it changes menu. So working but not showing. Pic attached

  • Akirared8's avatar
    Akirared8
    Seasoned Novice
    8 months ago

    I Have the exact same issue for almost 3 weeks now and EA are refusing to take responsibility for it. They said my issues is isolated, but obviously its not as I have seen tons of people saying the same thing. EA have scammed a lot of people here. 

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