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CharlieT105's avatar
CharlieT105
11 months ago
Solved

Ea play fc25 isn’t connecting to servers when I try to play 10 hour trial

When I open ten hour trail it doesn’t connect me to servers.Tried multiple times today and yesterday still won’t work.My internet is working and I haven’t played a minute so no idea why not working 
  • CharlieT105's avatar
    CharlieT105
    11 months ago

    It’s worked thank you for your help 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

@CharlieT105 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

If that doesn't help, let me know what the message is that you're seeing when you try to play the trial.

CharlieT105's avatar
CharlieT105
11 months ago

It’s worked thank you for your help 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @CharlieT105 

    You're very welcome! If you have any other issues, please reach out again. Good luck and have fun!

    • omisma's avatar
      omisma
      11 months ago

      I am having the same issue can you please help me? The solution of turning off the router then restarting the xbox didnt work for me ☹️

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        11 months ago

        @omisma 

        Do you have an EA Play subscription or did you purchase the Ultimate Edition? What platform are you on?

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