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Forum Discussion
EA_Pulsar
Community Manager
1 year agoVery often, players encounter this issue if their account is registered in a location that is different from the region of the game version. Is it possible that you purchased the game for a different location or that your account is registered in a different region?
adoptedscouse
1 year agoNew Rookie
Same thing happens to me, play kick off mode, next time you load the game all stats are at zero. Also no game tag over controller.
I bought the game directly from Microsoft store on my Xbox so definitely not in a different region.
Also I remember one of the last fifa games having same issue & you had to patch that a few years ago, maybe go back & check your archives & fix that way.