EA stole my money
I bought the game, unable to past the splash screen and I requested a refund.
EA said the refund request is "in process", few days later they automatically marked it as "failed payment method" even though I literally bought the game with the same method and haven't change anything, and they closed the case on their own. Not even a single email to remind me that the refund request had problems.
Now I have no game in my library, no refund, nothing. EA simply chose to ignore completely and just steal my money.
I can't even find a way to contact help from this company, that's why I have to create this post in my desperation.
I'm from a 3rd world country, the game amount is little for your company but it was days of meals for me. Why are you stealing money from poor people EA?