Hey everyone!
This issue has been resolved, and you should now be able to redeem your player picks on the Companion and Web App again.
Thank you all for your patience and understanding.
Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your Gamertag/PSN ID/Switch ID? Johno Barnes
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/11/2024
What time did you see the bug? (HH:MM AM/PM) 6pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Loans are broken on the web app. I have had a loan stuck with the error "server unavailable, this feature is down for maintenance Try again later" for 24 hours
What happens when the bug occurs? Reverts back to being unable to open packs
What should be happening instead? Should be able to open my pack
This is ridiculous. I'm not the only one with this issue and it's been ever since centurions release. Web app users cannot open any packs once a pick is gained
Hi i can't buy player please help mi
