Hey everyone!
This issue has been resolved, and you should now be able to redeem your player picks on the Companion and Web App again.
Thank you all for your patience and understanding.
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Luuisete1996
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 8/11/2024
What time did you see the bug? (HH:MM AM/PM) 10:00 am
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? CHECK THE WEBAPP OR COMPANION, ITS NOT POSSIBLE SELECET PLAYER PICKS
What happens when the bug occurs? NO PLAYER PICKS CAN BE SELECTED
What should be happening instead?
Hello good afternoon.
Since Friday it has been impossible to choose player picks in the webapp, they are buggy. Nobody from EA says anything at all about the issue, but it appears that the feature is under maintenance.
I can't open packs or do anything if I can't open the player pick on the companion, since I'll be away from home for a while.
Can any worker report?
