This is the most helpful reply i've read all day as it helps to back up the ISP argument that moderators have made.
I do think this is something EA still have to handle though since business to business communication carries a lot more weight than end user to business.
@EA_Pulsar sorry for the tag but hopefully this helps you wade through the noise as the guy above me is a good confirmation of it being related to BT, as the mod team suspect. Do you have an operations team who can reach BT's operations team? We would usually go down this route at my company since the impact of an end user call is usually pretty low and you may have lines of contact already with major ISPs (I appreciate this may be wishful thinking haha). I just think it's going to be really difficult for us end users to coordinate in large numbers and bother them in any significant way haha.
While clearly not exclusively a UK issue, the fact the UK is FC’s biggest market and BT probably the largest ISP, you would have thought they would have taken this more seriously.
Like I wrote mate their litterly just F us.
There is a forum for ISP tele 2 in Sweden. 26 people in that thread people saying exactly like my description of the problem.
So NO fkn EA it's a worldwide issue now.
If it turns out to not be ISP specific then the mods need to revise their threshold for when they treat an issue as valid, or rather the operations team stop disregarding issues because 'our logs say different'. Logs don't tell the whole story and if you get continual reports for this length of time you really shouldn't leave users in the dark as long as they have.
anyway, it sounds like Nep has used his social media presence to reach joel doonan now which is good. Just a shame it takes prominant voices to be taken seriously
hopefully we get answers soon
Saw this too. Finally some acknowledgement. Can let them take it from here now.
worrying it suggests its only PlayStation I'm on PC and experiencing the same issues
It's not just "some PlayStation players" though?
Unreal it takes a streamer with a direct line to EA to get even a half baked acknowledgement.
I was on the fence about renewing EA Play Pro next week but not anymore.
