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yaais124's avatar
yaais124
Newcomer
7 months ago

Fc points

Hello EA Support,

I purchased FC Points on August 4th around 6:00 PM KSA time through the PlayStation Store, but I still haven’t received them in my account — it has now been over 24 hours.

Here are my details:
- EA Account username: yas__3
- EA Email: [edit: email address removed]
- Console: PlayStation 5
- Region: Saudi Arabia
- PSN Account: American
- Game Version: EA SPORTS FC 25 (Disc)
- Disc Code: PPSA25067
- Version: 1.000.027

I’ve attached the receipt for proof of purchase.

Please assist me in resolving this issue as soon as possible.

  • Thank you.

     

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hello. I had to remove the image since it contained personal details. Please do not ever post any identifying information publicly. This can lead to a compromised account.

    As far as your issue goes, you can find more details on how to handle missing content with FC 25 here. If that doesn't help, use the contact us button at the bottom of the page to open a case with an advisor.

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