wjdxodbs98
12 days agoNewcomer
fc25 refund
I just purchased fc25 few hours ago, and after i tried for hours to start the game, it won't start after the fc25 splash screen and would go back to the ea screen. I went through a lot of solutions ...
Hi wjdxodbs98,
I'm sorry to hear you're having trouble launching FC25 and that none of the solutions you've tried have worked. If you'd like to request a refund, you can request it using the Refund tool. There are steps in our EA Help guide on refunds that'll help guide you through it:
If you have games that qualify for a refund through the EA refund policy, log in to your EA Account. From here:
- Open the Refund Tool.
- Find and select your game.
- Select the reason for your refund request.
- Confirm your refund payment method.
- Select Confirm and submit to complete your refund request.
Once you submit your request, the status of your refund will appear beside your game, and you’ll receive a confirmation email with further information.
- EA_Lanna