Forum Discussion

geoffer76's avatar
geoffer76
New Novice
6 days ago
Solved

FC25 Ultimate Team Crash

Starting today, when I log into Ultimate Team, I get no crash until I enter the squad screen. As soon as it launches, the game crashes and kicks me out. I have tried going into it via the menu and vi...
crashing
playstation
  • EA_Aljo's avatar
    EA_Aljo
    6 days ago

    Try deleting the personal saved data for FC 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate FC 25 and delete the saved data.

     

geoffer76's avatar
geoffer76
New Novice
6 days ago

I tried it - and it did not work. As the squad screen is opening, the game crashes.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 days ago

Try deleting the personal saved data for FC 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate FC 25 and delete the saved data.

 

  • geoffer76's avatar
    geoffer76
    New Novice
    6 days ago

    Will this address the Ultimate team issue or just the offline stuff? I care i I lose all my Ultimate team progress (including the packs that I've paid money for)

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 days ago

      Your Ultimate Team will not be affected. 

  • geoffer76's avatar
    geoffer76
    New Novice
    5 days ago

    I deleted the game and reinstalled it... that did the trick, thank you

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 days ago

      Glad to hear that worked for you. Good luck and have fun!

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