Frequent Disconnections During Matches
Game: FC25 Platform: PS4 Mode: Ultimate Team I'm having a problem with disconnections in squad battles. It's happened suddenly in the middle of the last three games in a row, even though my intern...
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Small suggestion - If you are playing on Wi-Fi, then switch to a wired connection. This will improve your connection.
Thank you for the reply. I am already using a wired connection, so the disconnections must be due to something else.
Actually, just yesterday this issue happened frequently for more than 5 games. Usually, it only happens for one game every month.Could somebody guide me on how to chat with EA customer service, not an AI?
To contact EA help, use this link - https://help.ea.com/en/help/faq/using-ea-help/
You can also check their connection quality report - https://help.ea.com/en/ea-connection-quality-report/
(Although this is not accurate but gives you fair idea)Thank you
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