Game Crash Issue with Evolved Cards in Ultimate Team

Dear EA Support,

I hope this message finds you well.

I’m writing to report a recurring crash issue I’ve encountered in EA Sports FC 25, specifically in the Ultimate Team mode. Every time certain Evolution cards are displayed (whether in the squad view or elsewhere), the game crashes unexpectedly and closes entirely.

This issue happens consistently and seems to be triggered by the presence or loading of some specific evolved player cards. I’ve already tried basic troubleshooting steps such as restarting the game, reinstalling it, and clearing cache, but the problem persists.

Please let me know if there’s a known fix for this or if any additional information (e.g., crash logs, screenshots, or system specs) would help you investigate this further.

Thank you for your time and support.

Best regards,

Farid