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LiamJC1988's avatar
LiamJC1988
New Adventurer
9 months ago

GAME CRASHING ON KIT SELECTION

This is getting beyond a joke.

Numerous updates and this still isn’t fixed.

For context EA  (just to explain that there are people out there who use things other than Ultimate Team) I play multiplayer with mates, in person, no internet required. Old school. 

We have spent around 8 years editing teams (using club transfers) and using them to play each other. But now you’ve decided to release a game that seemingly crashes every time you get to kit selection. I’m guessing it’s due to players being moved as when I go onto another account when they aren’t moved it plays fine. 

I’ve tweeted numerous times, posted on here numerous times and get nothing in the way of a reply. Can someone contact me regarding either 

1) This getting resolved

or 

2) A refund for this game that was released broken for most, but continues to be broken for what me and my mates want to use it for. 

Photo shown of the error code I get every time.

Does anyone else have this issue?

Absolute Joke

5 Replies

  • I've not changed anything in the settings but mine also crashes as soon as I get past kit selection

  • ı have this problem too. Me and my brother make a editing teams transfer for tournaments and when ı go kit selection its shut down. Or ı go edit clubs > portugal > when ı go santa clara after >benfica game shut down because ı edit benfica team players transfers. ı cant edit teams squad in settings game crashed.

  • LiamJC1988's avatar
    LiamJC1988
    New Adventurer
    9 months ago

    Exactly the same for us! 

    Can’t edit team formations either without it crashing! 

  • LiamJC1988's avatar
    LiamJC1988
    New Adventurer
    9 months ago

    For information.

    I got through to a live chat with EA.

    They said they are aware of the problem and to post on the forums about it. 

    I advised people are posting about it and not getting replies. They said they don’t reply unless a fix is in place. So don’t hold your breath for replies. 

    When challenged on why I have paid money for a broken game he replied saying no games are advertised without bugs. 

    All in all, terrible customer service. 

    Don’t expect fixes for this issue or any others. 

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