Forum Discussion

NyzoxFC's avatar
NyzoxFC
Not applicable
1 year ago

Hacked Account

Hey, i got my account hacked recently, it says that my steam account is linked to another ea one. How can i fix it please help me. I contacted ea support and the closed my case without even answering me.

2 Replies

  • leqrowsan's avatar
    leqrowsan
    Newcomer
    16 hours ago

    Hello, good day. Sorry to jump into the forum with this request, but I’ve been trying to get help for a week now without receiving any response. My EA account has been compromised; it was unlinked from Steam and linked to an EA account that doesn’t belong to me. I need to recover it as soon as possible.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey there, 

    I'm sorry to hear your account has been compromised. Please follow the steps in this article to re-secure your account: What to do if your EA Account has been hacked

    If you need any further assistance to regain access to your account, you will need to contact EA Help Support. As you mentioned the case has been closed and you didn't receive any replies, please try reaching out to chat support: 

    1. Go to: https://help.ea.com/en/help-home/
    2. Select the game you need assistance with or EA App
    3. Select "I want to update my EA Account information" 
    4. Scroll down the page to find the "Chat with us" option

    If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

    I hope this helps! 

Featured Places

Node avatar for FC 25 Technical Issues

FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 16 hours ago
12,241 Posts