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mazenmaher648's avatar
3 months ago

Help Recovering Old FIFA Account – Can’t Access Yahoo Email for 2FA

Dear EA Support,  

 

I’m trying to recover my old FIFA account, but I’m facing the following issues:  

1. I no longer have access to the Yahoo email linked to the account.  

2. I can’t complete Two-Factor Authentication (2FA) since I can’t reach the old email or phone number.  

 

I would appreciate your help with:  

- Updating the email address on my account.  

- Disabling 2FA temporarily so I can regain access.  

- Providing any alternative verification method (e.g., transaction history, account details, security questions).  

 

Here’s some information that might help verify ownership:  

 Username  [MMbest1668] 

- Old Email (Yahoo): [[edit: email address removed]]  

- Console/Platform: [PlayStation]  

 

Please let me know what steps or documents I need to provide for verification. I’d be happy to cooperate.  

 

Thank you for your time and assistance!  

 

Best regards,  

[Mazin] 

[[edit: email address removed]]

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