I bought EA FC 25 yesterday but I can't download it. It keeps showing me as if a I didn't buy the game and it keeps showing me that the 10h trial ended. Only thing I get is pre-order content.
I play on PC and bought EA FC 25 on EA app
Hello, I preordered EAFC 25 standard edition (14.09) and ea play (21.09) so I can play after that i buy it for 10 hours free trail. My trail ended and the game officialy came out and I still can't play it because I still have a trial version of the game in my library and not the one that i preordered. And when i want to play it it says that i have to buy it. Please help.
Community ManagerHey there,
Would you please restart your PC and log back into your account to check again? When you search for EA SPORTS FC™ 25 in the home menu on the EA app, check if there are no pending updates.
Additionally, repair the game and clear cache data from the EA app to verify the game files. Let me know how that goes.
I restarted my PC, logged back, I checked for updates and i cleared cache and still nothing :/
I restarted my pc and clear cache data but it gives me nothing. I can't repair and check upgrades because EA app don't even show me that I own the game
I am in the exact same spot, EA App says I need to purchase the game again, when I already purchased it a few days ago, and played my whole 10 hour trial :/
same problem
Same problem, nothing cant fix it.
Hallo, someone can help? All my friends already play. i just waiting for help and no one can do it. I filed a case on ea and contacted support via chat but they told me to clear the cache memory, reinstall the ea app etc. Nothing helped. And now there is no help from anywhere. No one knows anything. The game is already a few hours after its premiere in my country and I am still waiting for the game to be available for download. I bought it yesterday, my trial time ended and now there is no option to download or run it.
Still the same for me, idk how to fix it. I guess we just have to wait for EA to fix the problem :/
Yeah I have the problem, that I can´t download the Game, even though I bought it
Still the same issue for me, only says "Trial expired" and i can't download the game, for me nothing has changed as opposed to others here / Wciąż mam ten sam problem, tylko jest napisane "koniec okresu próbnego", mi nic się nie zmieniło tak jak innym
Ea i pre ordered fc25 and it says I have to purchase it and I can’t download it. I demand to get my money back or the game!
Same for me
My first post was 3 weeks ago and I still have the same problem. Pathetic
